FAQS
- PaymentThe balance is normally paid to the driver or Guide in Cash.The deposit can be paid in a variety of ways: A Transfer to our bank account (Visa, Master Card, American Express) or via PayPal.We can take euro, sterling, USD, or dirham, but otherwise Moroccan dirham is better everywhere else. And not everywhere in the country is equipped with a credit card machine so it is cash only.On the shorter desert trips, you will require a small amount of cash, unless you intend to buy souvenirs such as a turban, a rug, or fossils. Small amounts will be used for tea/coffee/soft drinks, a few dirhams for the toilet and for tips. It is helpful to have small bills and change.We recommend about 100 dirham a day according to satisfaction. On other tours it is recommended 10% of the total trip for your Driver-Guides, just so you know
- Discounts and Extra ChargesNo, there isn't because the amount of work remains the same and in high season it may be difficult to find a drive or accommodation.No, there isn't.We often give student discounts which are calculated individually and according to the season. Just ask if we are able to offer you one.No, we don't. Most of those involved in tourism in Morocco are supporting families & Nomads and peoples in the rural areas, which might be even extended families and are heavily reliant on their income.They are included in the price quoted.
- Group and tailor-made toursYes, we frequently do. We just need to know exact numbers for the logistics and whether you prefer to take the greater comfort of the 4x4s or to travel all together in a luxury minivan.Yes, absolutely and we do this on a very regular basis. Just let us know what precisely you have in mind, so that we can make one or more suggestions until we find what suits you best.Yes, of course, provided we have others with the same destinations on the same dates and they are willing to share.Never.
- Camps, accommodation and their facilitiesTraditional camps: The tents themselves are modelled on the tents traditionally used by the local nomads, and to prevent the rain, sand and dust from entering, the walls and ceiling are lined. Sometimes the door is wooden but other camps hang a traditional goat hair blanket, or a woven Berber blanket or rug. There are wooden or metal bedsteads, clean sheets and pillowcases, blankets, electric light, a table and rugs on the floor. Each family or couple has their own tent and the bathroom facilities are shared with hot water provided by solar panels. There is a communal dining area. Luxury camps: The tents are made of a very different white and black material which is waterproof. These private tents are spacious and are equipped with king-sized beds. The furnishings are equally luxurious with beautiful metal lamps and there are large tables, mirrors and armchairs to relax in, and electric sockets. Each tent has its own bathroom, with a separate shower and toilet. Meals are eaten communally in a large, beautifully decorated, separate restaurant tent.Yes, there are sockets in the tents and the communal dining area.Yes, also you will get 3/4G coverage on your mobile phone.There is no obligation to ride a camel and you will reach the camp in the 4x4.In the traditional camps, the bathroom facilities are shared. In the luxury camps, each tent has its own bathroom with the toilet and shower/washbasin usually separated from each other.Yes, you can and it will be carried to your tent for you.Yes, all bedrooms, wherever you spend the night, have their own private bathroom.When we write to you, we send you a list of the accommodation and camps we work with. These are places where we know that we can rely on the quality and the service. If you have a specific choice, we will try to book there. But if it is a late booking or high season, the most popular places may be full and we will book you into somewhere similar.
- FoodMoroccan cuisine is known for its rich Flavors, spices, and diverse influences. Some traditional meals in Morocco include:
✓ Tagine: A slow-cooked stew typically made with meat (like lamb, chicken, or beef), vegetables, and a blend of aromatic spices. It's named after the clay pot it's cooked in.
✓ Couscous: A staple made from steamed wheat granules, often served with vegetables, meat (such as lamb or chicken), and a flavourful broth.
✓ Harira: A hearty soup, especially popular during Ramadan, made with tomatoes, lentils, chickpeas, and various spices. It often includes meat and is served with dates.
✓ Pastilla: A Savory and sweet pastry filled with pigeon or chicken, almonds, and spices, all wrapped in layers of thin pastry.
✓ Mechoui: Roasted lamb or goat, seasoned with various spices and slow-cooked until tender. It's often prepared during festive occasions.
✓ Kefta: Ground meat (usually beef or lamb) mixed with herbs and spices, shaped into small patties or skewers, and grilled.
✓ Briouat: Triangular pastries filled with a mixture of meat (often chicken or lamb), almonds, and spices, then fried until crispy.
✓ Zaalouk: A salad made with cooked eggplant and tomatoes, flavoured with garlic, cumin, and coriander.
✓ Msemen: Square-shaped, layered flatbread often served for breakfast or as a snack, sometimes accompanied by honey or jam.
Moroccan cuisine is diverse, and these dishes represent just a glimpse of the culinary richness found in the country. Meals are often accompanied by mint tea, a signature beverage in Moroccan culture.Yes, so that you have enough for your personal needs. There are shops all along the route where you can buy fresh. In the desert, we provide it for you.Yes, it is, but please let us know in advance so that we can ensure its provision. This type of diet is highly unusual in the Morocco. - Other relevant QuestionsMost certainly. Children love it and at whatever age. We are happy to adjust trips to adapt to younger children if you wish for shorter days of car travel.No, there is no need. However, do tell the driver to discuss whether you should avoid the offroads and consult with your doctor at home about the camel ride. But there is still plenty to see and do that will not be affected by a pregnancy.There is absolutely no obligation to do so. Just let your driver know that this is uninteresting to you.